What’s your Privacy Policy?

Our Privacy Statement

Data Protection is very important to us at Bubbles & Barks and we would like to be transparent and  clear about how your data is used when you visit our site. We follow GDPR guidelines.  This statement explains how we use data to improve your experience of visiting our site. It explains your rights and specifies the different ways we we collect your data.

1.0 THE PERSONAL DATA WE COLLECT AND WHAT WE USE IT FOR

1.1 NEWSLETTER AND CONTACT FORMS

When you contact us via the newsletter subscription or use our contact forms, we collect the personal information you submit.  This information can include your name, contact number and email address. We use this information to contact you if you have asked a question for instance, or to provide you with other information like our newsletter.  We also use this information to help us with reports and marketing.

1.2 COOKIES AND WEB ANALYTICS

As part of  your web browsing session, we have access to information such as your IP Address and the web browser type you used. We use this information to improve how our site works and looks.

Our site uses Google Analytics to track how you interact with it. We use this data to see what content is most useful to our users and to ultimately make better content for our site.

If you elect to disable cookies on your browser, that will stop Google Analytics from tracking your visit to pages within this site.

1.3 BLOG COMMENTS

If you submit a comment on one of our Blog posts, the email address and name you used will be collected along with the IP Address you used.  Only the name you used appears on the public post itself.   The comment you submitted and its data will remain on our site until we either delete the comment or remove the post form our blog.  We do not share this information with third party Data Processors.

2.0 THIRD PARTY DATA PROCESSORS

We use the following 3rd party Data Processors on our site. We have chosen them carefully as they comply with the EU GDPR 2018. All are based in the USA and are also confirmed as compliant with the EU-US Privacy Shield.

Google (To track site analytics)  Privacy Policy

Mailchimp (To manage Newsletter subscriptions) Privacy Policy

3.0 YOUR RIGHTS

You have the right to request a copy of your information that we hold.

You have the right to access your personal data and to request a change to that data should there be any errors.

You have the right to object to the use of your personal data and the right to block any particular uses of your data.

You also have the right to have your personal data erased completely.

If you wish to act on any of these rights, simply email us at bubblesandbarksbearna@gmail.com

4.0 DATA BREACH

If personal data stored in our site’s database or in one of our 3rd party data processors’ databases in an identifiable manner has been breached, we will report any unlawful data breach to any and all relevant persons and authorities within 72 hours of the breach.

5.0 DATA PROTECTION OFFICER (DPO)

Our DPO is:

Katie O'Loughlin

Email: bubblesandbarksbearna@gmail.com

Phone: +35391867812

6.0 DATA CONTROLLER

The data controller of this site is: Katie O'Loughlin, Bubbles & Barks.

Whose registered office is:

Saoirsinn, Furbo, Co. Galway.

7.0 CHANGES TO THIS PRIVACY STATEMENT

This Privacy Statement is effective as of May 2nd , 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Statement at any time and you should check this Privacy Statement periodically. Your continued use of the Service after we post any modifications to the Privacy Statement on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Statement.

If we make any material changes to this Privacy Statement, we will notify you either through the email address you have provided us, or by placing a prominent notice on our Site.

Do you have a Pricelist?

All of our prices are individually tailored on a number of factors including Size, Condition, Style Choice and Handling Requirements so we do not have a set price list. To give you an idea our  small smoothies are from €35 and our small fluffies are from €55. All prices are inclusive of VAT @ 23%.

What are your opening hours?

Opening hours are Monday to Saturday 9 a.m. - 5.30 p.m. Early opening and late closing available at an extra fee. We are closed on Bank Holiday Mondays.

What is included in a Full Pamper?

A Full Pamper includes 2 x shampoo, condition, blow dry, nails clipped, ears cleaned/plucked, styling and a 5 point health check. We have lots of add on's available including blueberry facials, mud baths and nail filing!

How far in advance do you book?

We book from a day to two weeks in advance. We try our best to book you in ASAP but we guarantee a quality groom for each and every dog so we cannot take more than a certain amount of dogs a day. Please do call on the off chance that we have a cancellation.

At what age would you recommend bringing my puppy for his first Pamper?

We recommend puppies having their first pamper before the age of 6 months and preferably by 4 months of age so they become well accustomed at an early age.

Do you offer multi dog discounts?

We do not offer multi dog discounts BUT each dog is invited to join out V.I.P. Membership Scheme which entitles each dog to 25% OFF after 5 grooms! Grooms must be within a two month period to qualify. Ask in store for details.

Do You Sell Flea Treatments?

We stock Parex Spot-On treatment which treats fleas and ticks. This product is the generic version of Frontline. Katie has recently completed a FETAC Level 6 course in the "Handling and dispensing of animal remedies", therefore achieving her LM licence.

Do you have Doggie Daycare?

We do not have Doggie Daycare, however if you are unable to collect your dog after their groom, or if you need to drop off early, we will be able to Dog Sit for you at an extra fee.

What are your company policies?

Please give 24hrs notice of cancellation. Of course, we understand that things happen but please be aware that lack of sufficient notice may lead to a deposit of 50% upfront being required at time of booking. If you are more then 15 minutes late for your appointment we may need to reschedule and the rule will apply. More then two no-shows will mean that no further appointments will be reserved unless the full groom price is paid upfront. This deposit is non refundable in the case of another no show. We reserve the right to refuse service to repeat offenders.
-All dogs must be kept on leads and must not be allowed to soil in the Boutique. Please walk and toilet your dog before their appointment.
-We cannot accept Bitches in Heat, if a bitch is presented in heat, we will cancel the appointment and a fee shall apply.(50% of Pampering Fee).
-All dogs should be regularly treated for fleas. If we find evidence of fleas on your dog we will wash in flea shampoo. There is an extra fee of €10-€20 to cover flea shampoo and de-fleaing the salon.
-No more then 15 minutes de-matting will be carried out on any dog. If a dog is severely matted we will clip off the coat. De-matting can be a painful and traumatic procedure and it is inhumane to spend longer brushing out a matted coat. A fee for matted coats does apply to cover the extra time and wear and tear on equipment.
-Aggressive or difficult dogs may be refused and/or extra fees shall apply.
-VID Membership card only Valid if pampering sessions are within 2 months of each other.

-Policy regarding Kennel Cough. Kennel cough is an extremely contagious air born virus. If your dog has been diagnosed with KC and has finished treatment, we have been advised by veterinary experts to wait for 1 month before allowing them into the Spa. Similarly, if your dog has been vaccinated with the KC vaccination, then we can not allow access until 2 weeks have passed. This is because the vaccine is a "live" vaccine, meaning that your dog could pass on the virus to other dogs by expelling the virus as the breath and cough.

Are all of your prices inclusive of VAT?

Yes, all of our prices are inclusive of VAT at 23%.

Not found the answer?

Please feel free to contact us at this number

091 867812